FAQ

FAQ

Find Out Answers Here

Shipping cost varies all around the world, we ship from your closest warehouse location. Our team of shade experts and sales consultants will be able to give you an approximate cost of shipping for your umbrella. Our warehouses are located in Houston – USA, Melbourne – Australia and Whangarei – New Zealand, all hold stock of our umbrellas. Your goods will be dispatched from the closest warehouse..

Sometimes you may need to have your goods delivered elsewhere. Yes, you may change your delivery address (assuming your order has not been delivered). We recommend calling us immediately upon realizing that the address may be wrong with your order. If your order is already in transit, there may be additional freight charges incurred.

We can ship and deliver goods all across the world. We can deliver our goods all around the world. Our distribution warehouses are located in the United States, Australia and New Zealand. We’ve also got stock lists and dealers in regions across these countries and in regional hubs such as the UAE. We’ll look to get your product to you as soon as possible.

We are a logistics Company , which does worldwide shipment of Goods , you can reach us , through any of our info lines found in our contact details for more info

We know you’re excited about your new purchase. For standard in stock orders, we strive to have these dispatched within 48 hours of your order being placed and paid for. While you wait we’ll send you information on how you can prep for your new products. We will send you shipping details once a tracking number has been assigned to the order and let you know what items have left the factory. For custom products made to order or for products that are out of stock, the lead time will be advised by your consultant. If you have not received a lead time from your consultant, please contact us.

 
Getting Your Goods There On
Time and With Reliability

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